High Seas Marine's Sales & Return Policies:

All orders processed are usually shipped within 0-1 business day (basically meaning non-holiday weekdays). We do offer a 15 day return policy for a full refund on non-electronic or software items less shipping fees (items shipped by us on a Free Shipping promo will have the actual shipping fee that we paid deducted). Item(s) can be accepted for return as long as the item is in brand new, resalable condition meaning not opened or used. If an item needs to be returned for any reason, an RGA (Returned Goods Authorization) will be needed to be processed. This must be done via E-Mail to returns@highseasmarine.com before any items are returned.

When requesting an RGA (Return Goods Authorization) we will need your original purchase date, web site invoice number, and first and last name of the paying buyer to process your return claim as well as the reason for the return. Once you have your RGA number, please repack the item(s) for shipping securely and ship to address which will be with your RGA marking the authorization number on a note inside the box. The return shipping address will be provided to our nearest distribution center to your location when we forward you the RGA.

Terms on electronic items and software are as follows. When an electronic item or software is opened and/or used, it is not returnable as per manufacturers policy. Please contact the manufacturer if you have questions about this. We can not accept items for return on these types of items once they are opened unless the manufacturer agrees to it. If there is a problem with your electronic item or software purchased, we will help you through the warranty process all we can.

Manufacturers Warranty Policy:

If the item(s) you purchase are covered under a manufacturers warranty and you need to make a claim the following will apply:

If a warranty issue arises within the first 30 days of ownership, we must be contacted immediately and we will cheerfully repair or replace the item as deemed necessary under our agreements within the manufacturers policies (certain items are not covered under this 30 day agreement) and you will have to contact the manufacturer. If 30 days has passed and a manufacturers warranty is in effect, you will need to contact the manufacturer for their policy for making a warranty claim. We are always here to help if you are not sure how to go about it and will assist you the best we can.

Also, please retain all info or invoices pertaining to your purchase to aid in expediting a claim with the manufacturer should it become necessary. Contact us if you have questions about this.

Please contact us if you have any questions or issues at all. We are here to help make ourselves your first stop when seeking automotive, marine, or truck tools & shop equipment as well as a full line of marine tools, supplies and accessories.